Frequently Asked Questions

Maybe you’re in the middle of building a cabinet and need to know which plywood grade will give you the cleanest finish. Or you’ve got a box of drawer slides on the bench and want to be sure they’ll line up perfectly with your design. This page is here for that.
We’ve gathered the most common questions our customers ask us in person, over the phone, and by email. Contractors, shop owners, and home DIYers will all find quick, useful information here — from picking the right panel thickness to understanding how our soft-close slides operate.
You’ll also find details on order processing, returns, and what to do if something isn’t quite right with your shipment.

Plywood| FAQ– Grades, thickness options, best uses for cabinets and furniture, and delivery details.
MDF | FAQ – Acrylic finishes, thickness options, best applications for cabinets and interiors, bulk discounts, and delivery details.
Cabinets| FAQ– Materials, assembly options, customization, care, and delivery timelines.
Drawer Slides| FAQ – Soft-close vs. ball-bearing, weight capacity, installation tips, and delivery times.
Hinges| FAQ – Concealed hinges, soft-close features, adjustments, and delivery estimates.
Gas Strut| FAQ– How to measure, weight ratings, replacement tips, and delivery information.