Shipping policy
Thank you for shopping at Berta Furniture. We want to make your shopping experience as straightforward and efficient as possible. This Shipping Policy explains our shipping procedures, estimated delivery times, and any associated costs.
Shipping Methods:
We offer several shipping options to ensure you receive your order as quickly as possible. The available shipping methods will be presented during the checkout process.
Estimated Delivery Times:
- Our estimated delivery times may vary depending on your location and the selected shipping method.
- Delivery times are calculated from the date of shipment, not from the date of your order.
Order Processing:
- Please allow 2 days for order processing.
- Orders placed after [specific time or day] will be processed the following business day.
Shipping Costs:
- Shipping costs are calculated based on the weight, size, and destination of your order.
- Shipping costs are clearly presented during the checkout process before you make your purchase.
Tracking Your Order:
- Once your order is dispatched, you will receive a shipping confirmation email with tracking information.
- You can track the progress of your shipment using the provided tracking number.
International Shipping:
- We offer international shipping to select countries. Please check the list of eligible countries during the checkout process.
Shipping Restrictions:
- Some products may have shipping restrictions due to size, weight, or destination regulations. These restrictions will be clearly communicated during the checkout process.
Delivery Issues:
- If you encounter any issues with your delivery, such as delays or damaged items, please contact our customer support for assistance.
Order Changes:
- If you need to change your shipping address or make any adjustments to your order, please contact us as soon as possible.